pisang Legal Notice
Our services on pisang are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited, and users are responsible for verifying that access and use comply with the laws of their own jurisdiction.
This legal notice sets out the conditions under which we operate pisang, who is eligible to use our platform, what our legal obligations are, and what users must understand about our service scope. We operate slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook wagering (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, badminton, MotoGP), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) in supported regions only. Payment methods we accept include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank accounts (mobile banking, local payment, online payment, e-wallet).
By accessing pisang, you acknowledge that you have read this notice and understand the jurisdictional restrictions that apply to your use of our platform.
Service Availability and Jurisdiction
We do not hold licenses or operate under regulatory frameworks that authorize universal service provision. Our services on pisang are offered only in jurisdictions where applicable law does not prohibit online gaming, sportsbook wagering, or live-dealer casino activities. This list of supported jurisdictions may change without notice as local laws evolve.
Users are solely responsible for determining whether access to pisang and participation in our games comply with their own jurisdiction's laws. We make no representation that our platform is legal in your location. If you are unsure about the legal status of online gaming in your region, you must seek legal advice before using pisang. We accept no liability for legal consequences you may face by using our services in a jurisdiction where they are prohibited.
Account Eligibility and User Responsibilities
To open an account on pisang, you must be at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher) and have the legal capacity to enter into contracts. You must be a natural person (not a business, bot, or automated entity) and must provide accurate personal information during registration.
You are responsible for verifying that your access and use of pisang comply with the laws of your jurisdiction. You are responsible for any taxes, duties, or other financial obligations arising from your use of our platform. We do not advise you on tax treatment, and you should consult your tax authority or a qualified accountant if you have questions about how winnings on pisang are taxed in your region.
You acknowledge that opening an account and wagering on pisang occurs at your own legal risk. If regulatory authorities in your jurisdiction object to your use of our platform, we accept no liability for penalties, fines, or legal proceedings you may incur.
Our Operational Scope on pisang
pisang operates as a gaming and sportsbook platform in supported jurisdictions. We are not a bank, financial institution, or payment processor. We do not hold banking licenses, gambling licenses, or other regulatory authorizations specific to individual countries. We provide access to games, live-dealer tables, and sportsbook markets through partnerships with game providers, live-studio operators, and payment processors who operate under their own licenses and regulatory frameworks.
Our role is to maintain platform infrastructure, process customer accounts, verify identity (KYC), settle wagers, and process withdrawals to payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not guarantee any outcome, do not promise profitability, and do not represent that any game, market, or product on pisang will generate returns.
Limitation of Liability and Dispute Resolution
We make no warranties about the legality, profitability, or suitability of pisang for your circumstances. We provide our platform on an as-is basis. To the maximum extent permitted by law, we are not liable for any direct, indirect, or consequential damages arising from your use of pisang, including but not limited to loss of funds, regulatory penalties, or legal fees.
If a dispute arises between you and pisang, you must contact our support team through your account dashboard or via email. We respond to disputes within 24 business hours. If we cannot resolve your dispute informally, we offer arbitration as the sole remedy. You agree that any arbitration will be conducted in English, in a jurisdiction we specify (typically Singapore or another neutral jurisdiction), and that you will not pursue litigation in courts.
We operate pisang transparently within our service scope. Users who access our platform do so with full knowledge that we are not licensed in their jurisdiction and that they bear sole responsibility for legal compliance.
Contact for Legal Inquiries
If you have legal questions about pisang, our jurisdiction notice, or regulatory compliance matters, contact our legal team through your account dashboard. Provide your account details, the nature of your inquiry, and any supporting documentation. We respond to formal legal inquiries within 5 business days.
For specific questions about our compliance practices in Jakarta, Surabaya, Bandung, Medan, Semarang, or other regions, contact us directly. We maintain a record of jurisdictional inquiries for compliance purposes.
Data Protection and Privacy Reference
This notice applies in conjunction with our terms and conditions and privacy policyYour personal data on pisang is protected according to the standards outlined in our privacy policy. We collect and process personal information only as necessary to operate our platform, verify your identity, process payments, and comply with legal requirements.
We do not sell your data to third parties, and we do not use your information for purposes unrelated to operating pisang. If you have privacy concerns, refer to our full privacy policy or contact our support team.
Amendment and Effective Date
We may amend this legal notice at any time. Material changes are communicated via email with a 30-day notice period. Your continued use of pisang after the notice period constitutes acceptance of amended terms. Non-material updates (clarifications, corrected contact information) take effect immediately. This notice is effective as of the date shown at the bottom of your account dashboard.
By using pisang, you confirm that you have understood this legal notice, accept its terms, and acknowledge that you use our platform at your own legal and financial risk. If you do not agree with any part of this notice, do not use pisang.